Issue 16

Inside this issue:



Sherry Pelkey
Marketing Coordinator & Trainer
Atlantic Canada
Click here for Sherry's Bio

Audie McCarthy

Audie McCarthy
founder and president
of Marrek Solutions Inc.
Click here for Audie's bio

Lisa Dennie

Lisa Dennie
Training Associate
Click here for Lisa's Bio



Contact:
Phone:

902.367.1251

Email:

sherry@marrek.com

Web:

www.marrek.com

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Greater Charlottetown Area Chamber Of Commerce

Prince Edward Island Business Women's Association

 

 

I had the privilege of speaking to a wonderful group of women at the Options 2008 conference in May. What they came to learn about was how to prepare for re-employment and/or full employment. They wanted to know what employers are looking for. I didn’t want the information I was giving them just to be my opinion so I surveyed some of my business colleagues to come up with a few universal characteristics that we all are looking for when hiring new team members. The answers were all very similar to one another.

What employers are looking for encompasses three areas: comfort and skills with technology, a positive attitude and capability in the work they will perform.

As an employer, how do you find what you are looking for? There are generally two major strategies that you can use to create a workforce that embodies these characteristics.

The first, of course, is to make sure your recruitment strategy lines up with what you are really looking for. Have a clearly defined job description and pre-determined qualifications. Have structured interview questions and a process for assessing the candidate’s skills, knowledge and attitude.

The second strategy runs a bit deeper: If we want a labour pool reflecting these qualities and characteristics in our community, we must contribute to the skills, knowledge and attitudes of our current staff. That means providing training in technology skills, helping your team members develop their capabilities on the job and creating a climate where a positive attitude is encouraged and supported. If all employers do this then we will have the cream of the crop to choose from in the communities in which we do business.

Please see the Tips section below for creating a positive and highly skilled workforce.

To see the full transcript of my speech, please visit www.optionsconference.ca and click on May 8th Presentations.

Have a great week.

Audie

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Marrek Moments

Audie’s work at the PEI Women in Business Symposium (www.peibwa.org) was a great success. The response from the audience at her keynote speech, “Leadership – it is not just for Leaders” was incredibly positive. One comment from a participant indicated that “ the audience was mesmerized, all eyes were focused on Audie, she is SO easy to listen to.”

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  Events

PEI Women In Business Association – Lunch and Learn

The Power of Gratitude - Summerside

Presenter : Tammy Younker, Inspired Life Coaching

This session highlights the simple but yet effective ways in which the lives of our employees and co-workers can be enhanced. Gratitude has the power to change any environment. Build a strong, connected, positive working environment through thankfulness.  Learn about the gratitude letter and other ideas to help inject a new energy into your workplace.  A work place with people who feel appreciated includes exchanging gratitude freely and frequently.

Location: Loyalist Lakeview Resort, Summerside

Date: Thursday, June 26, 2008

Time: 12:00 – 1:30 pm

Cost: $15 + GST for members, $20 + GST for non-members

To register, contact Elizabeth Noonan by e-mail at elizabeth@peibwa.org or by phone at (902) 436-0386. Registration deadline: Tuesday, June 24, 2008 at 4:00 pm.

June Business Mixer – Stratford

Hosted by:  The Canadian Golf Academy operated by Holland College

All members are invited to attend the June Mixer hosted by The Canadian Golf Academy operated by Holland College. This event will provide members with a chance to network, check out what the Golf Academy has to offer, and taste some culinary delights. There is no charge for members to attend. 

Location: Fox Meadows Golf & Country Club, 167 Kinlock Road, Stratford

Date: Wednesday, June 11, 2008

Time: 5:00 – 7:00 pm

Please RSVP to Paula Laybolt by e-mail at office@peibwa.org or by phone at (902) 892-6040. Registration deadline: Tuesday, June 10, 2008 at 12 noon.

Greater Charlottetown Area Chamber of Commerce

Friday, June 13, 2008 at 9:00:00 AM
Fox Meadow Golf and Country Club  

The 17th Annual Chamber Golf Tournament is being held Friday, June 13, 2008 with a 9AM shotgun start at the Fox Meadow Golf and Country Club.

This event is always filled with lots of excitement and surprises thanks to the generous support of our prize donors and sponsors. This year will be no exception!

The Chamber is currently accepting teams for the waiting list.

Thank You to our new title sponsor Eastlink

*New this Year* - Whack 'n' Hack Chamber Golf School and Fun Day

This is a great alternative for the new or non-golfer. A two hour clinic beginning at 12 NOON will take place at the Canadian Golf Academy, adjcent to the Fox Meadow Golf and Country Club.

There are still spots open for the golf school. Registration is limited to the first 6 teams, first come, first serve.
5 Person Team : $450 + Taxes
Individual Entry : $90 + Taxes

Please contact the Chamber office to register today at 628-2000.

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Workshops

UPEI Centre for Life Long Learning

NEW! Wednesday, June 12th

UPEI Centre for Life Long Learning presents

Make your Mark with Personal Branding

Much like a business or marketing brand, you must create a ‘personal brand’.

This session covers: first impressions, networking, business etiquette and projecting a professional image…and it’s not just your clothes! This interactive, fun workshop will help you gain the skills to be confident and shine in any business situation. Your will want to say ‘yes’ to attending a business mixer, a golfing day or presenting your business to any group by the end of the day.

Facilitators: Sherry Pelkey, The Marrek Group and Elizabeth Noonan, Elizabeth Noonan & Associates

Register Online at http://www.upei.ca/extension/short/schedule.html

Or call the Centre at 902.566.0336

Workplace Skills Enhancement Series

Create a workplace of learning, communication and collaboration that builds morale, team spirit and creates ambassadors for your business. Sessions available include:

 2 hour - Communicating with Confidence

 Define communications and how it affects your personal and professional success

Study and improve upon your role in the communication process as both the “sender” and the “receiver”

Determine your level of assertiveness and the impact it has on your communication effectiveness

Express your feelings with confidence and clarity

2 hour - Creating AMAZING Customer Service

Share memorable customer service experiences

Examine the impact of poor customer service on your bottom line

Identify barriers and discover solutions to providing amazing customer service

2 hour - Dealing with Difficult Behaviours

Examine four ways to respond to difficult behaviours

Be aware of why people act as they do

Put strategies in place to encourage positive behaviour in others

2 hour - Successful Selling Techniques

Acquire tips for building long, lasting relationships with customers

Apply the three levels of trust to improve your sales results

Use customer service techniques to close sales

To schedule one or all of the above series for you workplace call Sherry today at 902.367.1251.

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Tips

Developing Skills and Attitude  

  1. Hold your employees to a high standard of performance.
  2. Offer training in understanding technology and in applications.
  3. Beware that all “young people” are not technology wizards.
  4. Beware that all “mature” workers are not digitally naive.
  5. “Test” for technology skills during recruitment.
  6. Empower and delegate to your staff to develop their capabilities.
  7. Train them in transferable skills to retain them and add to a skilled workforce.
  8. Offer tuition reimbursement programs for outside training courses.
  9. Create an open communication environment for positive input from staff.
  10. Remember we are all responsible for creating a skilled labour pool.

 

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"Desire is the starting point of all achievement, not a hope, not a wish, but a keen pulsating desire which transcends everything."
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