Issue 21
Inside this issue:
Sherry Pelkey Marketing Coordinator & Trainer Atlantic Canada Click here for Sherry's Bio
Audie McCarthy founder and president of Marrek Solutions Inc. Click here for Audie's bioLisa Dennie Training Associate Click here for Lisa's Bio Contact:
Phone:
902.367.1251
Email:
Web:
Blog:
I have been thinking a lot lately about role models and mentors. It occurred to me that mentors can be found anywhere. My daughter participated in an all-star baseball tournament a couple of weeks ago and I was so impressed with the young female coach that headed up the team. She was barely 18 years old but showed more grace and people skills than many older adults that I have encountered in children’s activities. She was a great role model for the girls! The world could use more like her to mentor our children.
In the business world, finding great mentors is the key to a successful career. For the mentor, being a great role model is one of the greatest contributions you can make in your career and it is not reserved for managers. All members of an organization can be great role models and mentors. Helping others obtain success helps you attain success too!
In their book “Leadership: It Is Not Just for Leaders”, Audie and Karen Roy, wrote:
“Leading is not just about being at the top of the corporate ladder, or being the president of your own business. Each of us has the capacity within us to be a leader.”
Being a great role model and mentor is the best style of leadership you can adopt. Remember all eyes are on you, so reach out and make a difference. It is what I want my daughter to learn from people like her all-star coach.
That is the best way to make your mark on the world!
Have a great week.
Lisa
__________________________________________________
Thank you for all of your compliments and support following our 100th newsletter. It is great to hear that our tips are of help to you in your businesses. We look forward to 100 more!
We are happy to announce that we have entered the world of blogging! To check out The Marrek Group blog you can visit http://blog.marrek.com or go to our website www.marrek.com and click on the Blog link located on the left menu.
PEIBWA August Mixer – Tuesday, August 19 from 5-7 pm
Bay Vista Motel
9517 Cavendish Road West , Cavendish
All members are invited to attend the August Mixer hosted by Tammy Younker of Inspired Life Coaching and Vivian Younker of Bay Vista Motel at Bay Vista Motel in Cavendish. The Bay Vista, a family run operation is celebrating its 31st Anniversary this August and is delighted to co-host with Tammy in the new Pavilion meeting room. This event will provide members with a chance to network, enjoy some culinary delights, and learn more about the services offered by these two member businesses.
Please RSVP to Paula Laybolt by e-mail at office@peibwa.org or by phone at (902) 892-6040. Registration deadline: Monday, August 18 at 12 noon.
Greater Charlottetown Chamber of Commerce
August Business Mixer
Wednesday, August 20, 2008 at 4:30:00 PM
Stanhope Bay and Beach ResortAugust Business Mixer
4:30 - 6:30 p.m., Wednesday, August 20
Stanhope Bay & Beach Resort
Hosted by Stanhope Bay & Beach Resort
Sponsored by AliantAugust Golf Social
Make a day of it on the north shore!Take in a game of golf at the Stanhope Golf & Country Club before heading to the August Business Mixer at Stanhope Bay & Beach Resort.
Special Rate for Chamber members:
$40+ taxes per player (includes beverage)+ $10 per cart
Tee times are reserved from 11:30 am - 12:30 pm
Call (902) 672-1327 to reserve your spot!
The Business Mixer is hosted by Stanhope Bay and Beach Resort & Sponsored by AliantPrince Edward Island Business Women’s Association
Tuesday, September 23, 2008
Lunch and Learn - Dealing with Difficult Customers - Souris
Presenter: Sherry Pelkey, The Marrek Group
This session is intended to assist participants in understanding and dealing effectively with difficult behaviours. Topics include: separating the behaviour from the individual to develop a greater understanding of the actions of others, the role that the participant plays in a difficult situation, identifying hot buttons in self and others, and strategies to encourage positive behaviour.
To register, contact Paula Laybolt by e-mail at office@peibwa.org or by phone at (902) 892-6040. Registration deadline: Friday, September 19, 2008 at 4 pm.
__________________________________________________
Workshops
Workplace Skills Enhancement Series
Create a workplace of learning, communication and collaboration that builds morale, team spirit and creates ambassadors for your business. Sessions available include:
2 hour - Communicating with Confidence
Define communications and how it affects your personal and professional success
Study and improve upon your role in the communication process as both the “sender” and the “receiver”
Determine your level of assertiveness and the impact it has on your communication effectiveness
Express your feelings with confidence and clarity
2 hour - Creating AMAZING Customer Service
Share memorable customer service experiences
Examine the impact of poor customer service on your bottom line
Identify barriers and discover solutions to providing amazing customer service
2 hour - Dealing with Difficult Behaviours
Examine four ways to respond to difficult behaviours
Be aware of why people act as they do
Put strategies in place to encourage positive behaviour in others
2 hour - Successful Selling Techniques
Acquire tips for building long, lasting relationships with customers
Apply the three levels of trust to improve your sales results
Use customer service techniques to close sales
To schedule one or all of the above series for you workplace call Sherry today at 902.367.1251.
_______________________________________________
Great Mentorship
Find your passion and perfect your craft.
Be available to others who share your passion.
Seek out others who show talent in your area of expertise.
Humbly offer your guidance, especially to young protégés.
Be approachable and recognize when someone needs your help.
Offer honest feedback to help them develop their full potential.
Ensure your own actions are beyond reproach.
Always give credit where it is due.
Show grace and kindness in everything that you do.
- Remember we all need mentors and everyone can be one.
Tips
__________________________________________________
The Marrek Group respects your privacy, if you have received this email in error or if you no longer wish to be on our email list please click here to unsubscribe or email us at audie@marrek.com with remove in the subject line.
August 11th , 2008
People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily. |