Issue 22
Inside this issue:
Sherry Pelkey Marketing Coordinator & Trainer Atlantic Canada Click here for Sherry's Bio
Audie McCarthy founder and president of Marrek Solutions Inc. Click here for Audie's bioLisa Dennie Training Associate Click here for Lisa's Bio Contact:
Phone:
902.367.1251
Email:
Web:
Blog:
All In a Day’s Work
Most people that I know who really love what they do list “variety in their work” among the best things about their job.
Doing something different at least some of the time – something out of the ordinary - standing apart from the crowd in the way you offer your gifts and talents to the world can be really appealing. It is what I love the most about being a Corporate Trainer and Coach. I find myself driving to meet a client and suddenly realize “This is what I do for a living!” Everyday moments of joy are what make it exciting, challenging, and certainly not boring!
No matter what type of work you do, we can all find ways to add variety to our day. Trying something new very often is the way to stay healthy and young at heart, keep your brain active and find the joy in your life.
Check out “Associates in the News” for a look at the unique work that one of our clients found himself doing. What joy and excitement!
Please see the Tips section below for ideas to keep your work fresh and exciting.
Have a great week.
Lisa
__________________________________________________
We are happy to announce that we are entering into another season of our partnership with Mohawk College on the Tools for Business Series of workshops. While these workshops appeal to the public in general, they have proven to be a very effective way to meet the training needs of organizations that may only need one or two people trained at a time. The workshops will be moving to a new location this fall - the Arcelor Mittal Dofasco Recreation Centre!
"Associates in the News"
Check out these videos of Cam Mahy & his daughter Julie, Rocky River Sign Company (www.rockyriversign.com) Their task was to paint a 28' x 56' billboard on the Gardiner Expressway for Tourism Newfoundland. The top of the billboard was 85 feet in the air & it took them 12 working days to complete it. It's pretty incredible."
http://www.youtube.com/watch?v=jws2CoOk5WM and http://www.youtube.com/watch?v=oLNApQjUiMA
Prince Edward Island Business Women’s Association
Tuesday, September 23, 2008
Lunch and Learn - Dealing with Difficult Customers - Souris
Presenter: Sherry Pelkey, The Marrek Group
This session is intended to assist participants in understanding and dealing effectively with difficult behaviours. Topics include: separating the behaviour from the individual to develop a greater understanding of the actions of others, the role that the participant plays in a difficult situation, identifying hot buttons in self and others, and strategies to encourage positive behaviour.
To register, contact Paula Laybolt by e-mail at office@peibwa.org or by phone at (902) 892-6040. Registration deadline: Friday, September 19, 2008 at 4 pm.
__________________________________________________
Workshops
Workplace Skills Enhancement Series
Create a workplace of learning, communication and collaboration that builds morale, team spirit and creates ambassadors for your business. Sessions available include:
2 hour - Communicating with Confidence
Define communications and how it affects your personal and professional success
Study and improve upon your role in the communication process as both the “sender” and the “receiver”
Determine your level of assertiveness and the impact it has on your communication effectiveness
Express your feelings with confidence and clarity
2 hour - Creating AMAZING Customer Service
Share memorable customer service experiences
Examine the impact of poor customer service on your bottom line
Identify barriers and discover solutions to providing amazing customer service
2 hour - Dealing with Difficult Behaviours
Examine four ways to respond to difficult behaviours
Be aware of why people act as they do
Put strategies in place to encourage positive behaviour in others
2 hour - Successful Selling Techniques
Acquire tips for building long, lasting relationships with customers
Apply the three levels of trust to improve your sales results
Use customer service techniques to close sales
To schedule one or all of the above series for you workplace call Sherry today at 902.367.1251.
_______________________________________________
Variety In Your Work
- Take on projects in areas you have never worked before.
- Say yes when your customer asks you to do something out of the ordinary.
- Initiate new areas of work in your industry.
- Change departments and/or the kind of work you do every 18-24 months.
- Find new ways of looking at your job or business.
- Create new business from your new perspective.
- Reinvent yourself and your business to stay competitive.
- Learn something new as often as you can.
- Willingly challenge your own thinking and the status quo.
- Keep yourself fresh and find joy in everything new that you try.
“Variety is the spice of life”
Tips
__________________________________________________
The Marrek Group respects your privacy, if you have received this email in error or if you no longer wish to be on our email list please click here to unsubscribe or email us at audie@marrek.com with remove in the subject line.
August 25th , 2008
"Try not to become a man of success. |
