Issue 24
Inside this issue:
Sherry Pelkey Marketing Coordinator & Trainer Atlantic Canada Click here for Sherry's Bio
Audie McCarthy founder and president of Marrek Solutions Inc. Click here for Audie's bioLisa Dennie Training Associate Click here for Lisa's Bio Contact:
Phone:
902.367.1251
Email:
Web:
Blog:
Our country is an incredibly diverse society. Hamilton reports that 23.6% of its population is of an immigrant origin and its citizens speak over 70 languages (SISO- Settlement & Integration Services Organization). We don’t have to read the statistics to know this. Just a quick look around reveals a city (and a country) growing vibrant and strong through the diversity of our population.
For our PEI readers, the numbers are smaller. According to Stats Canada (www12.stat.can.ca) only 3.6 % of the population are immigrants, with 53 % of those settling in Charlottetown. (2006 census).
By 2011, all net growth in our labour pool will be from immigration. Canadian immigration policy preselects the best and the brightest professionals and trades people from around the world as nominees for citizenship in this country. This labour pool represents a huge opportunity for Canadian employers to build a workforce prepared to do business in a global economy.
SISO and the St. Joseph’s Immigrant Women’s Centre are doing some great work to help New Canadians offer their talent to businesses in the Hamilton community.
Check out Marrek Moments for a pilot project at St. Joseph’s Immigrant Women’s Centre that The Marrek Group is involved in.
Please see the Tips section below for ways to tap into this talented labour pool. To do a short quiz on our demographics go to our website www.marrek.com and click on “Check it Out” at the top right of the homepage.
Have a great week.
Audie
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Audie caught up with some associates at the Halton Joint Chambers Business After Hours Event on August 13. She is pictured here with Roger Brenninkmeyer, Paula Hope & Tracy Irwin. It was a great event that brought together the four chambers in the Halton Region for a great evening of networking.
The Marrek group is partnering with Sharon Marafon, founder of the Call Centre Training Program in Hamilton to prepare and deliver “Telephone & Communication Skills for Careers” at the St. Joseph’s Immigrant Women’s Centre (SJIWC). The program will see 12 women from the centre learning skills necessary to obtain employment and become an asset to their employers.
Sharing in the movement towards empowerment and independence, the Centre is committed to enabling refugee and immigrant women to discover and build their new futures. St. Joseph’s Immigrant Women’s Centre http://www.stjosephwomen.on.ca/
"Associates in the News"
The Marrek Group's youngest associate makes the news!
Rowan (McCarthy) Garrow (right) joins her friends at Battlefied House Museum to promote Apple Day, an annual tradition that brings thousands of people into Stoney Creek. This years festival is on Saturday, September 27 from 10:30 - 4:30. All ages welcome and the cost is free! Regular admission rates apply to the museum.
Come out and join Rowan (Audie's grandaughter) at this fun filled outdoor event.
Thursday, October 02, 2008 at 12:00:00 PM - Chamber Boardroom
Lunch and Learn – Greater Charlottetown Area Chamber of Commerce
Limited Seats Available
Presented by Sherry Pelkey – The Marrek Group
Motivating a Multi-Generational Work Team
Exploring the motivators, influences and characteristics of each working generation.
Please bring your lunch!
For more information contact: Wendy WattsGreater Charlottetown Area Chamber of Commerce
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Workshops
Workplace Skills Enhancement Series
Create a workplace of learning, communication and collaboration that builds morale, team spirit and creates ambassadors for your business. Sessions available include:
2 hour - Communicating with Confidence
Define communications and how it affects your personal and professional success
Study and improve upon your role in the communication process as both the “sender” and the “receiver”
Determine your level of assertiveness and the impact it has on your communication effectiveness
Express your feelings with confidence and clarity
2 hour - Creating AMAZING Customer Service
Share memorable customer service experiences
Examine the impact of poor customer service on your bottom line
Identify barriers and discover solutions to providing amazing customer service
2 hour - Dealing with Difficult Behaviours
Examine four ways to respond to difficult behaviours
Be aware of why people act as they do
Put strategies in place to encourage positive behaviour in others
2 hour - Successful Selling Techniques
Acquire tips for building long, lasting relationships with customers
Apply the three levels of trust to improve your sales results
Use customer service techniques to close sales
To schedule one or all of the above series for you workplace call Sherry today at 902.367.1251.
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Hiring the Internationally Trained
Hiring Internationally Trained Professionals and Trades people (ITPTs) makes good business sense
Match the culture of your customers with highly skilled ITPTs.
Open up new markets, internationally or locally by hiring global talent.
Remember that New Canadians are a huge, talented labour pool.
Find sources of global talent in your community such as SISO and SJIWC.
Offer alternative positions to ITPTs as entry level jobs to secure this talent.
Help them in their certification process with financial and human resources support.
Set up career pathways to follow while they are getting their certifications.
Get involved with bridging programs to bring ITPTs into your workforce.
Use SISO’s Workplace Development Toolkit www.thetoolkit.ca for more information on these and many other helpful hints for hiring global talent.
Tips
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The Marrek Group respects your privacy, if you have received this email in error or if you no longer wish to be on our email list please click here to unsubscribe or email us at audie@marrek.com with remove in the subject line.
Sept. 22nd , 2008
" A determined person doesn't find it hard to succeed; they find it hard to stop trying." |
