Mohawk College- (Tools for Business Series)

The Fall Calendar is now available online

Problem Solving – September 16 – Fennell Campus

This one-day workshop considers two key factors in problem solving: flexibility and creativity. Participants will use these factors to examine key problem-solving techniques, such as examining assumptions, modeling, shifting paradigms and drilling down.

Effective Time Management – September 17 – Fennell Campus

This one-day workshop is designed to help you improve your performance at work by introducing time-management techniques and giving you an opportunity to try them out in a safe environment. You will assess your personal challenges and learn how to stop procrastinating and wasting time.

Effectively Assertive – September 18 – Fennell Campus

This one-day workshop helps you discover your assertiveness style and its impact on your relationships and effectiveness. You will also address your communication style and the part it plays in learning to speak with confidence.

Managing Performance – September 23 – Fennell Campus

This one-day workshop guides you through employee motivation and goal-setting, coaching and performance feedback. You will have the opportunity to practice coaching and employee feedback in a non-threatening environment.

Professional Facilitation Skills – September 24 – Fennell Campus

This one-day workshop is designed to improve your ability to deliver your message through a powerful presentation method and developing your own personal style. You will learn to engage your audience, leave a lasting impression and influence their actions.

Inspiring Multi-Generational Teams – September 25 – Fennell Campus

If you are managing more than one generation of workers, this one-day workshop is for you! You will learn to effectively motivate and inspire all of the generations and distinguish between managing and leading to help all your team members work together effectively.

Creating Amazing Customer Service – September 29 – Fennell Campus

This one-day workshop is designed to improve customer service skills by focusing on areas such as projecting a professional image and understanding the negative impact of providing poor customer service. You will learn techniques to optimize the customer’s experience.

Coping with Change – September 30 – Fennell Campus

This half-day workshop helps employees look at change and its impact both personally and professionally. Topics include approaches to change, resisting change, benefits of accepting change and the skills required for change.

Stress in the Workplace – September 30 – Fennell Campus

This half-day workshop increases your ability to cope with stress as a key component in leading a more successful business and personal life. Through individual and group activities, you will learn to use practical tools to understand what stress is, how it affects us, and how to create resiliency in today’s world.

Tips

Great Mentorship

1. Find your passion and perfect your craft.

2. Be available to others who share your passion.

3. Seek out others who show talent in your area of expertise.

4. Humbly offer your guidance, especially to young protégés.

5. Be approachable and recognize when someone needs your help.

6. Offer honest feedback to help them develop their full potential.

7. Ensure your own actions are beyond reproach.

8. Always give credit where it is due.

9. Show grace and kindness in everything that you do.

10. Remember we all need mentors and everyone can be one.

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