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Recently,
I had the pleasure of doing a workshop for Mohawk College on "Getting
the Best from Difficult People". This workshop was a one and a
half day event held in Burlington.
I delivered
the workshop for a group of people from different companies. The mix
of personal backgrounds and hearing of other people's dilemmas made
the course interesting and a learning experience in itself.
Using exercises,
in the workshop, the group identified their "Hot Buttons".
The workshop provided information on focusing on the behaviours that
trigger the "Hot Buttons" and not the people. This is often
hard to do, yet is the fundamental principle when dealing with difficult
situations.
There is
no quick fix. "Getting the Best from Difficult People" involves
hard work on your part. You have to change your attitudes and behaviours.
You can't change other people.
This course
will be offered again July 11th & 12th in Brantford.
Audie ___________________________________________________

Events
Business
After 5 - Stoney Creek Chamber - Puddicombe Farms - June 7th
from 5:00 - 7:00. Call Connie at 905 664 4000 to register.
Workshops
Mohawk
College- (Tools for Business Series)
|
Course
Title
|
Date
|
Location
|
|
Creating
Amazing Customer Service
|
June
6
|
Burlington
|
|
Performance
Management
|
June
9
|
Hamilton
|
|
Communication
and Interpersonal Skills
|
June
13 |
Hamilton
|
| Coaching
for Success |
June
16 |
Hamilton
|
| Stress
Management for Today's World |
June
19 |
Brantford |
For more
info call Kym at 905.575.2442 or visit http://t4b.mohawkcollege.ca.
____________________________________________________
Marrek
Moments
The Oakville
Chamber of Commerce has featured Audie in their monthly Business Advocate
magazine in their Volunteer Profile spot. Check
it out.
____________________________________________________
Tips
Work
or play we run into people who we find difficult...it is not really
the people it is the behaviours.
- Examine
the behaviours or actions that make it difficult for you to deal with
others.
- Between
stimulus and response there is time for you to make a decision - choose
a positive one
- Plan
your response. You know how you will react to a "Hot Button",
choose not to by planning a different course of action
___________________________________________________
Job
Postings
Contact
info@marrek.com to place you job
ad for a low administrative fee of $25.00.
Click
here for Job Postings on our website.
______________________________________________________
Marrek
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