Issue 54

• Welcome
• Events
• Marrek Moments
• Tips

Audie McCarthy
founder and president
of Marrek Solutions Inc.
Click here for Audie's bio

63 Southmeadow Cres.
Stoney Creek, ON
L8G 3E6

Lukas Rossi, the newly crowned lead singer of Supernova. With spiked and dyed hair, piercing and tattoos he does not appear to be your typical leader. Not in the business world, outside of the entertainment industry.

Let’s look a little closer at the words used to describe him on the Rockstar Supernova website.

“Self – assured, ultra-versatile, magnetism, natural talent, hard worker…” Sounds like a leader to me.

Audie

__________________________________________________

Events

September 21 – Boost Your Business – Holiday Inn Select, 2521 Wyecroft, Oakville.

Guest Speaker – Chris Cuciurean, “Building your Business with Clarity & Vision”. 4:30 – 6:30. Members $15.00, Guest $20.00. For more information, contact info@oakvillechamber.com

September 26 – Stoney Creek Chamber After 5 – Chandelier Place, Fruitland Rd and Barton St, Stoney Creek – 5:30 – 7:30

For more information visit www.chamberstoneycreek.com

September 28 – Grimsby Chamber of Commerce – Breakfast Meeting 7:30 – 9:00 – Different Strokes Restaurant – Guest Speaker – Audie McCarthy on “Creating Amazing Customer Service”. For more information and registration click here.

September 28 - Oakville Chamber - AGM and Annual President's Dinner.

For more information visit www.chamberstoneycreek.com

October 18 – Oakville Chamber – 10:00 – 11:30 – Holiday Inn, Argus Rd., Oakville Guest Speaker – Audie McCarthy - “Effective Networking”

For more information visit www.oakvillechamber.com

Workshops

Mohawk College- (Tools for Business Series)

What the last participants said about this course….

“ Informative, practical application and helpful. Covered more than I thought it would”

 Overall Course rating – 4.5 out of 5! Overall trainer rating – 4.9 out of 5!

If you need to learn more about the application process, pre screening resumes and different interview techniques, this is the workshop for you.

Register BEFORE Friday, September 22 and receive a complimentary ad on the Marrek newsletter!

For more info call Kym at 905 575 2442 or visit http://t4b.mohawkcollege.ca

October 4 Creating Amazing Customer Service Hamilton

“Customer expectations of organizations are clear: Look good, be responsive, be reassuring through courtesy and competence. Be empathetic but most of all do what you said you would do. “ Leonard Berry, from Service Magic by Ron Zemke & Chip Bell

Are YOUR employees meeting YOUR customers’ expectations? If not, send them to “Creating Amazing Customer Service”.

Register BEFORE Wednesday, September 27 and receive a complimentary ad on this newsletter!

____________________________________________________

Fall 2006 promises to be a very busy one for Marrek Solutions Inc.. We have new customers coming on board for HR Services, corporate training initiatives underway, with a variety of industries, and workshop presentations scheduled for retreats and professional development days. It is great to see Hamilton and area businesses and organizations investing in their people!

 ____________________________________________________

Tips

Empowering your People

Leadership is all about empowering your people. One person cannot do it alone. The strongest leaders develop a culture where employees want to do more and willingly take accountability for their actions.

What holds leaders back from empowering their people?

1. Managers being afraid to let go

2. Misaligned systems

3. Manager lacks skills

4. Employees lack skills

5. Employees don’t want responsibility

6. Manager too busy

7. Management too controlling

8. Lack of company vision

9. Employees don’t trust managers

10. Employees lack integrity

From : The 8th Habit, Stephen R. Covey

____________________________________________________

Marrek Solutions Inc. respects your privacy, if you have received this email in error or if you no longer wish to be on our email list please click here to unsubscribe or email us at audie@marrek.com with remove in the subject line.

Marrek Solutions Inc. Privacy Policy

Top