Issue 68

• Welcome
• Events
• Marrek Moments
• Tips

Audie McCarthy
founder and president
of Marrek Solutions Inc.
Click here for Audie's bio

63 Southmeadow Cres.
Stoney Creek, ON
L8G 3E6

Training is very important to increase productivity and retention of great employees. However, most organizations fail in not providing coaching to help staff apply their new skills. I have found that the training that becomes a part of the organizational culture is the training that is kept alive by ongoing coaching.

By simply attending a one-day workshop one cannot learn all there is to know about something, such as conflict resolution. The workshop opens the door or plants a seed and then follow-up coaching and reinforcement helps employees put the new skills into practice and supports the development of new habits.

According to Peter West, a work issues coach, “The majority of people fear confrontation and lack the skills to approach awkward topics.” (Hamilton Spectator April 7, 2007). Workshops help people build the skills needed to broach, and resolve, awkward situations. Continuous coaching allows them to deal with issues as they come up and then get on with the business at hand.

Please see the Tips section below for advice on how to be a great coach.

Have you coached your employee today?

Audie

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Events

• Stoney Creek Chamber presents Luncheon and Guest Speaker Dean Paul Bates - McMaster School of Business

Date: April 18th
Location: Winona Vine Estates, Winona
Time: 11:30 am - 1:15 pm 

Sponsored by: Marta Stiteler - Assante Wealth Management

 Contact Connie at 905 664 4000 to register.

• Oakville Chamber Business After Hours Proudly Sponsored by Promotion Resource Group

  Date: May 9, 2007
  Time: 5:00 pm - 7:00 pm

  Location changed to: Holiday Inn Oakville Centre - 590 Argus Road
  (closest intersection Trafalgar Road and Cross Avenue)
  
  Free for Chamber members and first time guests
  $10.00 for second time guests

  (no pre-registration required)

  Contact : Jad
  More info : | Email : jad@oakvillechamber.com

• May 17 - Stoney Creek Citizen of the Year Awards Night – Chandelier Place – come join us in recognizing Stoney Creek’s finest! Contact Audie (chair ) or Connie (chamber Office) for more information. 905.664.4000 for tickets.

• Thursday May 31, 2007 - Osteoporosis Canada, Hamilton Chapter event
  7—9 pm. Displays open at 6:30 pm
  Marquis Gardens
  Banquet & Convention Centre
  1050 Rymal Road East,
  Hamilton
  Free Parking…..Near bus route #22

Click here for more details

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Workshops

Mohawk College- (Tools for Business Series)

April 20 – Burlington - Core Skills for Team Leaders, Supervisors and Managers

This one-day workshop examines the different communication styles, skills, knowledge and attitudes that are required to be an effective supervisor. The workshop will culminate with individuals preparing a personal development plan.

April 25 – Burlington - Mastering Communications with Personality Profiling

This one-day workshop teaches you the principles of communication. Identify your personality type and understand different personalities through DISC profiling. Develop skills as an active listener and eliminate the barriers that stand in your way of communicating effectively.

April 27 - Fennell Campus - Developing Cohesive Teams

This one-day workshop explores effective team building through recruitment selection, team dynamics, and performance evaluation. Participants identify critical success factors in team building, conduct a short exercise, and complete a template for their personal use on the job.

For more info call 905 575 2442 or visit http://t4b.mohawkcollege.ca

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Tips

Those That Are Best At Coaching...

• Build rapport by nurturing great relationships with their people
• Listen and let their people do the talking
• Build confidence allowing real potential to emerge into performance
• Give praise that is sincere and appropriate to the task at hand
• Obtain commitment demanding accountability through high expectations, well communicated.
• Empower others and delegate ever increasing responsibilities to their people

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