Issue 76
Inside this issue:
Audie McCarthy founder and president of Marrek Solutions Inc. Click here for Audie's bioLisa Dennie Training Associate Click here for Lisa's Bio Contact:
63 Southmeadow Cres. Stoney Creek, ON L8G 3E6
Phone:
905.662.3407
Email:
Web:
.
There is so much in the news, these days, about employee skill shortages. The question that often comes to mind is: Should employers hire or train?
Within his article, in Trendwatcher e-zine, Mark Vickers (the Human Resource Institute) argues that; except for positions requiring knowledge of rapidly changing technologies, training existing employees makes the most sense. Knowledge of your company and existing social networks is a key factor in employees’ productivity and the success of your business.
According to current research, the skill sets required for success in any industry
(communication, knowledge of your market, and business strategy) is in short supply in the Canadian Labour pool. Offering training in those areas to employees, who already know your business and your customers, is a win-win for everyone – your business, your clients and the economy in general.
According to syndicated columnist Michael Kinsman, expecting society to always provide “turnkey employees” is simply unrealistic. Someone has to take responsibility for providing the training required for success in a global economy. It makes good business sense to step up to the plate!
(Kinsman, Michael. “CAREER PROS: Are Firms Too Picky?” California Job Journal, February 18, 2007.)
For some ideas to determine your training needs please see the Tips section below.
Have a great week!
Lisa
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Business After Five
Co-hosted by Halton Region, RBC Royal Bank & Bell
(2007 August 14)
Join us for this unique opportunity to network as Chamber Members from the Oakville Chamber of Commerce, Burlington Chamber of Commerce, Halton Hills Chamber of Commerce and Milton Chamber of Commerce come together for this month's Business After Five Event.
Time: 5:00pm - 7:00pm
Location Change: The Regional Municipality of Halton
1151 Bronte Road, OakvilleFree for Chamber members
Contact : jad@oakvillechamber.com
Stoney Creek Chamber
Annual General Meeting
Date: September 11, 2007
Time: 5 - 8 pm
Location: Chandelier Place
Contact Connie at 905-664-4000 for more information.
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Workshops
Mohawk College- (Tools for Business Series)
The T4B Fall Calendar is now available on line..
NEW! Coping with Change – Sept 11 – Fennell Campus
Examine changes you are facing to help you understand and develop the skills required to be successful through change.
Creating Amazing Customer Service – Sept 13 – Fennell Campus
Improve customer service skills by focusing on areas such as projecting a professional image and understanding the negative impact of providing poor customer service. Learn techniques to maximize the customer’s experience.
Gold Seal Course
Managing Performance – Sept 14 – Fennell Campus
Learn how to motivate employees through goal-setting, coaching and performance feedback. Take the opportunity to practice these skills in a safe learning environment.
Gold Seal Course
Core Skills for Team Leaders, Supervisors and Managers– Sept 18/19 – Fennell Campus
Examine different communication styles, skills, knowledge and attitudes that are required to be an effective supervisor.
Coaching for Success – Sept 24 – Fennell Campus
Explore the benefits to an organization and the individuals in it when a coaching program is embraced. Focus on establishing a personal vision, obtaining commitment for accountabilities and building in follow up and rewards.
Gold Seal Course
Mastering Communications with Personality Profiling – Sept 25 – Fennell Campus
Identify your personality type and understand different personalities through DISC profiling. Develop skills as an active listener and eliminate the barriers that stand in the way of communicating effectively.
Inspiring Multi-Generational Teams – Sept 27 – Fennell Campus
This workshop has been extended to a full day due to an increased demand for more information on how to get the four generations to work together. The course examines the characteristics of Traditionals (born 1900-1945), Boomers (born 1946-1964), GenXers (born 1965-1980) and Millennials (born 1981-1999) and explores ways to inspire excellence in all the generations at work.
Training for Results – Sept 30/31 – Fennell Campus
This 2-day workshop assists individuals who have responsibility for training in their organization. You will: learn communication processes, training needs analysis, adult learning principles, training techniques, skill demonstrations, methods for evaluation, and much, much more.
For more info call 905 575 2442 or visit http://t4b.mohawkcollege.ca
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Barbara Moore, Trios College thanks Audie McCarthy & Lisa Dennie for presenting their workshop to over 40 Trios students. The title of the workshop was "Successful Interview Skills".
Lisa has successfully completed the three day Langevin Training Course “Instructional Design for new Designers”. We practice what we preach!
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Tips To Discover Your Training Needs
Use your employee job descriptions to develop a performance management (PM) system.
Track productivity and development plans with your PM system.
Identify gaps between expected and actual performance using your PM system.
Ask for employee input for training requirements.
Conduct a formal training needs assessment.
Facilitate focus groups to determine training needs.
Forecast the skills you will need before they are needed.
Tips
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