Issue 81
Inside this issue:
Audie McCarthy founder and president of Marrek Solutions Inc. Click here for Audie's bioLisa Dennie Training Associate Click here for Lisa's Bio
Sherry Pelkey Marketing Coordinator & Trainer Atlantic Canada Click here for Sherry's Bio Contact:
63 Southmeadow Cres. Stoney Creek, ON L8G 3E6
Phone:
905.662.3407
Email:
Web:
It is with great pleasure that The Marrek Group welcomes our readers in Atlantic Canada. We look forward to helping you and your teams thrive in your business.
Helping people to thrive at work is the key to organizational success. In the “knowledge age” opening the floodgates of creativity and productivity calls for a new perspective on managing. It calls for servant leadership, clearly defined by Herb Kelleher, founder and Executive Chairman of the Board of Southwest Airlines:
"We're not looking for blind obedience. We're looking for people who, on their own initiative, want to be doing what they're doing because they consider it to be a worthy objective. I have always believed that the best leader is the best server. And if you're a servant, by definition you're not controlling."
(A Culture of Commitment by Herb Kelleher Leader to Leader, No. 4 Spring 1997)
People want to create, to be a part of something bigger than them selves, and to leave their mark on the world. I see it in my children; two strong-minded girls who have very definite ideas about the way things should be done. The longest, most drawn out activities with the girls occur when I try to get them to do things my way (I wonder where they get it from!?) Things go much more smoothly when I give them the tools and information they need to do their thing and let them go to it.
If it starts out as a natural part of us, then creativity and productivity, when left on their own, will surely show in your employees too!
Please see the Tips section below for ways to release your employees’ potential.
Have a great week!
Lisa
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Reminders:
Audie will be speaking at the Oakville Chamber’s Salute to Small Business on Wednesday, October 18.
Please come and visit Lindsey and Audie at our booth at the Stoney Creek Chamber of Commerce Trade Show on Thursday, October 18.
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Oakville Chamber of Commerce Salutes Small Business Week Oct 15-19
Events to take place at the Holiday Inn Oakville-Centre ( 590 Argus Road),
Remember to join Audie who will be speaking about Networking on Wednesday, October 17, 11:00 – 12:30
For more information: Email : brendan@oakvillechamber.com
Stoney Creek Chamber of Commerce Presents
MAYOR FRED EISENBERGER
Topic: ‘State of the City’
THURSDAY OCTOBER 18TH, 2007
$25 per Member, includes lunch
$35 non-Members
11:30 am – 1:30 pm
Chandelier Place“SALUTE TO BUSINESS” TRADE SHOW 2007
THURSDAY OCTOBER 18TH, 2007
Time: 1:30 (after Mayor’s luncheon) - 6 pm
Come and visit The Marrek Group at our booth.
Contact Connie at 905 664 4000 for more information.
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Workshops
Mohawk College- (Tools for Business Series)
The T4B Fall Calendar is now available on line..
Core Skills for Team Leaders, Supervisors and Managers – Oct 23/23 – Fennell Campus
This two-day workshop outlines the characteristics of a successful supervisor. Participants examine the different communication styles, skills, knowledge and attitudes that are required to be an effective supervisor. The workshop will culminate with individuals preparing a personal development plan.
Inspiring Multi-Generational Teams – October 25 – Fennell Campus
This one-day workshop provides participants with strategies to effectively motivate and inspire work teams with members from four different generations.
Problem Solving – October 29 – Fennell Campus
This one-day workshop addresses two major factors of problem solving: flexibility and creativity. Participants will use these factors to examine key problem-solving techniques, such as examining assumptions, modeling, shifting paradigms and drilling down.
Training for Results – October 30/31 – Fennell Campus
This 2-day workshop assists individuals who have responsibility for training in their organization. You will learn communication processes, training needs analysis, adult learning principles, training techniques, skill demonstrations, methods for evaluation, and much, much more.
For more info call 905 575 2442 or visit http://t4b.mohawkcollege.ca
Creating Amazing Customer Service– November 8 – Brantford Campus
This one-day workshop is designed to improve customer service skills by focusing on areas such as projecting a professional image and understanding the negative impact of providing poor customer service. Participants learn techniques to maximize the customer’s experience.
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Tips
Release Your Team’s Potential
- Involve team members in decision-making that affects their work.
- Make sure they have the tools and information they need.
- Provide timely feedback so they know how they are doing.
- Encourage them to give feedback to each other.
- Develop a standard of mutual accountability.
- Make social accountability part of all that you do.
- Respect the people, the environment and the health of your community.
- Become a servant leader.
- Do not micromanage their efforts.
- Make your organization a place they are proud to work.
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The Marrek Group respects your privacy, if you have received this email in error or if you no longer wish to be on our email list please click here to unsubscribe or email us at audie@marrek.com with remove in the subject line.
October 15 , 2007
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Make a game of finding something positive in every situation.Ninety-five percent of your emotions are determined by how you interpret events to yourself. |
