Workshops
Mohawk College- (Tools for Business Series)

The T4B Fall Calendar is now available on line..
Problem Solving – June 9 – Brantford Campus
This one-day workshop addresses two major factors of problem solving: flexibility and creativity. Participants will use these factors to examine key problem-solving techniques, such as examining assumptions, modeling, shifting paradigms and drilling down.
Core Skills for Team Leaders, Supervisors and Managers–June 10/11–Brantford Campus
This two-day workshop outlines the characteristics of a successful supervisor. Participants examine the different communication styles, skills, knowledge and attitudes that are required to be an effective supervisor. The workshop will culminate with individuals preparing a personal development plan.
Inspiring Multi-Generational Teams – June 12 – Brantford Campus
This one day workshop provides participants with strategies to effectively motivate and inspire work teams. Participants demonstrate their understanding of managing versus leading, through role-play and small group activities.
Creating Amazing Customer Service – June 19 – Brantford Campus
This one-day workshop is designed to improve customer service skills by focusing on areas such as projecting a professional image and understanding the negative impact of providing poor customer service. Participants learn techniques to maximize the customer’s experience.
Effective Time Management – June 23 – Brantford Campus
This one-day workshop is designed to help the participants increase their performance at work by introducing time-management techniques and providing an opportunity to apply them in the learning environment. Participants will assess their personal deficiencies and learn how to stop procrastination and other time wasters.
Training for Results – June 24/25 – Brantford Campus
This 2 day workshop assists individuals who have responsibility for training in their organization. Topics include: basic skills, identifying strengths, adult learning principles, communication processes, utilizing training aids, analyzing training requirements, the steps in developing and conducting training, strategies for learning, training techniques, skill demonstrations, and evaluating the results.
Managing Performance – June 27 – Brantford Campus
This one-day workshop guides participants through employee motivation and goal-setting, coaching and performance feedback. Participants practice coaching and employee feedback in this non-threatening environment.