Lisa Dennie

Corporate Trainer and Coach

Lisa Dennie is a Corporate Trainer and Coach with The Marrek Group. With 15 years of experience in the corporate world, Lisa brings her values of excellence in the workplace and improving the quality of work life to every project she undertakes. She has found The Marrek Group to be the perfect setting to put those values into action.

 

Corporate Career Highlights:

• Acted as a long-term Trainer and Coach for new representatives in the Bell Canada Credit Services Department, emphasizing the importance of customer service in the Credit Representative role

• Served as Training Manager for a group of trainers who were responsible for assisting new representatives in the development of technical and customer service skills

• Was deeply involved in the Total Quality Project at Bell Canada to improve processes and communication to “do the right things the right way the first time”

Marrek Highlights

• Designs and develops top-notch training material for Marrek workshops and courses, incorporating leading edge information and research in the field of interpersonal skills

• Delivers excellent training courses in Core Skills for Managers, Mastering Communications, Creating AMAZING Customer Service and many more.

• Authors many of The Marrek Group’s on-line biweekly newsletters

• Coaches clients and other Marrek Trainers to keep up the tradition of continuous improvement at The Marrek Group

Community Involvement:

• Sat on the 2007 Steering Committee for SISO’s Workplace Development Toolkit (www.thetoolkit.ca)

• Served on the St. Joachim School Auction Committee to raise funds for school activities

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