Building Strong Emotional Bank Accounts

1. Always seek to understand where the other person is coming from.

2. Meet their needs to build trust.

3. It is the little things that count. Small kindnesses go a long way.

4. People can be very tender. Be sensitive to their feelings in all you say and do.

5. Be honest and kind in giving feedback to others.

6. Be clear in your communication to avoid misunderstandings.

7. Be consistent in your words and actions. Walk your talk.

8. Apologize when you make a mistake or if the other thinks you have made a mistake.

9. Make few promises and keep the ones you make.

10. Believe in others so much that they believe in themselves.

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